I watched the congressional testimony on Capitol Hill today regarding the pandemic, and listened to the medical experts from NIH/NIAID, CDC, FDA, and the Administration. Their observations got me thinking about the concept of culture change and how much we are hearing about how the pandemic is changing (or going to change) cultural norms and expectations. We all know that the pandemic is having an impact on the field of privacy and how that has been operationalized in the past few years (GDPR, etc.).
Changing a corporate culture so that it is (more) privacy – centric is one thing. Changing a corporate culture as a result of the pandemic and what that is going to mean across many countries is another. Accomplishing both simultaneously is a tall order, but I think it is possible if people remember that change has both technical and interpersonal / humane components.
These times require much more human understanding and flexibility than we are used to. But if people remember what the goal is, and work together, it will get done.